FAQs

Do I need a doctor’s referral to schedule an appointment?

No, a referral is not required to schedule a consultation or wellness service. However, if you were referred by your physician, our team will review your medical records, coordinate with your doctor, and integrate their recommendations into your personalized care plan.

What makes a physician-led practice different?

Having physician oversight ensures that every treatment—from advanced interventional spine procedures to wellness and recovery therapies—is backed by medical expertise, safety protocols, and evidence-based planning. You receive a higher level of evaluation, diagnostic insight, and comprehensive care.

Are Majestic MD Spa and Monterey Pain & Spine Institute the same clinic?

Yes. Majestic MD Spa serves as our umbrella brand for proactive wellness, longevity, performance, and recovery therapies. Monterey Pain & Spine Institute is integrated within the practice as our dedicated medical division specializing in spine, joint, nerve, and interventional pain management.

How do credit packages and memberships work?

Our wellness and recovery services (such as Sauna, Float Therapy, HBOT, IV Therapy, and Shockwave) can be booked individually or through credit packages and monthly memberships. Each therapy is assigned a specific credit value, giving you the flexibility to mix and match therapies according to your needs.

What should I do if I experience an issue with my online booking account?

Please maintain only one account in our booking system. Occasionally, new accounts or credit purchases require manual activation by our administrative team. If your credits do not appear immediately or if you experience an issue, do not repurchase—simply call our clinic directly, and our staff will assist you right away.

Insurance, HSA/FSA & Payment Options

Do you accept health insurance?

Certain diagnostic consultations and interventional pain procedures performed through Monterey Pain & Spine Institute may be eligible for insurance billing when medically necessary and covered under your plan. Proactive wellness, recovery, and longevity services are offered as self-pay options to provide flexible, immediate, and unrestricted care.

Can I use my HSA or FSA to pay for services?

Yes, many of our medical evaluations, interventional procedures, and physician-recommended recovery therapies may qualify for Health Savings Account (HSA) or Flexible Spending Account (FSA) reimbursement. Upon request, we will provide itemized receipts or superbills for submission to your plan administrator.

Do you care for Personal Injury or accident patients?

Yes. We offer comprehensive medical evaluation, interventional treatment, and recovery care for individuals injured in motor vehicle or personal accidents. We work directly with attorneys and case managers under legal liens when appropriate.

Can I receive wellness therapies if I am also having a spine or pain procedure?

Yes. In fact, combining targeted recovery therapies (such as infrared red light, compression, or IV support) with interventional medical treatments often enhances healing, reduces recovery times, and improves overall outcomes. Your physician will guide you on the safest, most effective combination.

How do I know which service or program is right for me?

You do not need to self-diagnose or know exactly what you need before contacting us. Visit our Help Me Choose page to explore common starting points, or schedule a consultation so our team can evaluate your goals and build a tailored care plan.